Shipping policy

Last updated: 22 July 2026

This Shipping Policy explains how Time DistrictUK Store processes and delivers orders.

Shipping Destinations

We ship to locations available for selection during checkout.

If your country or postcode is not available during checkout, we may not currently deliver to that location.

Order Processing

Orders are normally processed within 1–3 business days.

Business days do not include weekends or UK public holidays. Processing may take longer during busy periods, promotions, product launches or where additional order verification is required.

You will receive an email when your order has been confirmed or dispatched.

Shipping Charges and Delivery Estimates

Available delivery methods, shipping charges and estimated delivery times will be displayed during checkout before payment.

Delivery estimates begin after an order has been dispatched and are not guaranteed unless expressly stated.

Unless a different period is agreed, orders will be delivered without undue delay and within 30 days after the contract is entered into.

Tracking

Where tracking is available, tracking information will be sent to the email address or telephone number provided with the order.

Tracking information may take some time to update after dispatch.

Incorrect Addresses

Customers are responsible for providing a complete and accurate delivery address.

Contact us immediately if you notice an error. We cannot guarantee that an address can be changed once processing or dispatch has started.

If a parcel is returned because the address was incorrect or incomplete, or because the parcel was refused or not collected, reasonable redelivery charges may apply where permitted by law.

Delivery Delays

Delivery may be delayed due to:

Severe weather
Carrier disruption
Customs procedures
Public holidays
Peak shopping periods
Circumstances outside our reasonable control

If a significant delay occurs, we will provide reasonable assistance and available updates. Your statutory rights concerning late delivery remain unaffected.

International Orders

For deliveries outside the United Kingdom, customs duties, import VAT, taxes or handling charges may apply.

Unless checkout expressly states that such charges are included, they are the customer’s responsibility.

Customs procedures may also delay delivery. Customers should check their local import rules before ordering.

Lost, Damaged or Missing Parcels

If your order is delayed, missing, damaged or incomplete, contact us promptly at muhammadhaseebullah1518@gmail.com.

Please provide:

Your order number
Details of the issue
Photographs of damaged goods or packaging where applicable

Do not dispose of damaged packaging until we have reviewed the matter.

For consumer orders, risk generally remains with us until the products are physically received by you or a person identified by you, unless you independently arranged a delivery service not offered by us.

Split Shipments

Some orders may arrive in separate parcels.

If your order is split, you may receive more than one dispatch email or tracking number. You will not be charged additional shipping solely because we divide an order into multiple parcels after purchase.